COLLEGE SUCCESS PROGRAM MANAGER (Salem, MA) - LEAP for Education LEAP for Education


AboutCareers → College Success Program Manager


Full-time position with benefits available immediately (37.5 hours per week) – Salem, MA 01970

LEAP for Education (LEAP) is a non-profit organization that empowers underserved and first-generation-to-college students to succeed in college, career and life. We do this by teaching students academic and life-skills needed to perform at higher levels in middle school and high school. Students also receive ongoing personalized support and community connections which helps them graduate from college and create a future based on their strengths and interests.

In our College Success Program (CSP), we strive to decrease the college enrollment and graduation gap that exists among our students (since most are economically disadvantaged, first-generation-to-college and/or students of color). We also strive to assure our students acquire the financial means to finish college with minimal debt. Currently our College Success Program is offered in Salem and Peabody, where we serve over 125 youth per year.

Our Impact:

To date, 100% of students enrolled in our College Success Program have graduated from high school and 98% have enrolled in college. 87% of our students have graduated from college or successfully entered their junior year of college. 100% of our students have completed their financial aid forms and over 90% have received grants and scholarships.

Job Responsibilities:

We are looking for a talented and committed individual to fulfill the full-time duties of Program Manager. You will supervise a team of 3 full-time staff and two part-time college interns, and will be reporting to the Senior Director of High School, College and Career Programs.

Required Responsibilities and Tasks:

  • Complete strategic and operating plans for your program, and calculate and meet success metrics in place
  • Build positive, supportive relationships with your team, volunteers, partners, and other constituents
  • Support staff through navigating student concerns and issues as they arise (related to academics, college application process, financial aid, or social emotional)
  • Recruit, train, retain and supervise program staff, volunteers and interns, as well as running weekly staff meetings
  • Develop and enhance curriculum to ensure both staff and students are meeting set benchmarks
  • Plan and coordinate monthly parent meetings, and yearly events such as our HS graduation event, summer HS & college student program orientation sessions, FAFSA Day, and other events
  • Prepare and stay within annual program budget
  • Collect, analyze, and make data informed decisions on enrollment, attendance, retention, re-enrollment, success metrics, etc.


  1. Bachelor’s degree with 2+ years of demonstrated management experience and/or 3+ years of college access experience; OR a Master’s degree in Education, Social Work, Psychology, Human Services, Sociology, or other related fields (MSW’s highly preferred) with demonstrated management experience and/or college access experience
  2. Ability to make a commitment of at least two years (due to the nature of the work and the trust that needs to be built with our constituents)
  3. Must have a car and current driver’s license for days when travel is required

Specific Qualifications:

  1. Demonstrated interest in working with underserved youth and commitment to developing skills to best support this demographic
  2. Strong communication (written and verbal) skills and excellent editing skills to assist staff with college applications, essays, resumes, etc.
  3. Proficiency in MS Office applications and Google Drive
  4. Must be willing to work occasional weekends or evenings for special events or activities

Why Should You Work at LEAP?

  1. Make a difference in the lives of underserved, first-generation-to-college students and help to close the achievement gap
  2. Join a team of passionate, supportive, and highly experienced staff
  3. Flexible work schedule and environment

Compensation for this position ranges from $21.00/hour to $23.00/hour depending on experience and education. You will receive 3 weeks of vacation, 8 holidays (when office is closed) and will accrue up to an additional 19 days in sick and personal time (including optional holidays). Full-time employees will qualify for medical insurance (80% paid by the organization for single coverage, 75% for family), short-term disability and life insurance.

Resumes and cover letters are required for consideration.
Please send them to:

In your cover letter please explain how you connect with LEAP’s mission and why you believe you are qualified to be a manager of a college access program (tell us a little bit about your experience(s) with college and financial aid applications, as well as managing a team).

In the provision of our services, we do not discriminate on the basis of race, color, national origin, gender or gender identity, age, religion, marital status, familial status, sexual orientation, ancestry, public assistance, veteran history/military status, genetic information or disability.

LEAP’s programs are funded in part with funds from the City of Salem Department of Planning and Community Development, City of Peabody Department of Planning and Community Development, and the U.S. Department of Housing and Urban Development.